De Fursac
Shopping Bag

Our commitments


Shipping in mainland france colissimo : FREE

Covid-19 information: Since June 29, our parcels are again delivered against signature without contact, a picture can be taken by the delivery driver as a proof of delivery. Delivery times may be extended by a few days. We apologize in advance for the inconvenience caused by this instruction.


Delivery Times: 48 – 72 working hour delivery. Delivery times are calculated in business days, not including friday, weekends and bank holidays.

The orders preparation and delivery delay may be extended during peaks in activity (sales, private sale, outlet sales).

During Outlet sale, deliveries may suffer a delay.

Your order will be hand delivered, from Monday to Friday between 9am and 6pm. Delivery in Mainland France is automatically offered on all purchases. Once the parcel has been sent you will receive a Colissimo tracking number by email which will allow you to follow your parcel. You can also track your parcel directly from you customer account.

In case of absence or not being able to receive your parcel, several attempts of delivery may take place on the initiative of La Poste or its foreign partners. In the case of a second absence, missed delivery note will be left explaining the procedure to obtain the parcel from the nearest La Poste point. Your ID will be requested to collect your parcel. 

For the orders in Mainland France, your parcel will be kept during 15 days from the day you receive the missed delivery note. For international orders, this delay may vary from 5 to 15 days according to the removal point chosen by the customer. Beyond this deadline, the parcel will be automatically returned to us. 

Advice: We recommend that you have your parcel delivered to your workplace with someone always able to receive your parcel.

Corsica: Orders destined for Corsica will be delivered in the same conditions but with an average delivery time of four days with Colissimo Expert.

In store collection: free

Covid-19 information: Since November 28th, our stores are delighted to welcome you again, with adapted hours. To ensure that your reunion with our teams takes place in the best possible way, we have adopted a set of measures to ensure everyone's safety. However, before any trip, we invite you to contact your store. You will find all the contact information by clicking here.


Your parcel will become available within 2 – 4 working days at the boutique of your choice as indicated when ordering (apart from department store corners). This method of delivery can be desactivated during promotional periods. An email will be sent to you as soon as the parcel arrives in the boutique. This information is also accessible via your customer account.
We reserve the right to withdraw temporarily this service.

International delivery: Delivery and return are at customer's own cost

Destination Colissimo Colissimo
Delivery times
Delivery Times
Austria €20 3 – 5 Days x x
Belgium €15 3 – 4 Days x x
Czech Republic €20 3 – 8 Days x x
Denmark €20 3 – 8 Days x x
Finland €25 3 – 8 Days x x
Germany €15 3 – 4 Days x x
Hungary €20 3 – 8 Days x x
Ireland €20 3 – 8 Days x x
Italy €20 3 – 8 Days x x
Luxembourg €15 3 – 4 Days x x
Netherlands €15 3 – 4 Days x x
Poland €20 3 – 8 Days x x
Portugal €20 3 – 8 Days x x
Spain €20 3 – 8 Days x x
Sweden €20 3 – 8 Days x x
United Kingdom €35 3 – 8 Days x x
Norway x x €45 2 – 3 Days
USA x x €45 2 – 3 Days
Canada x x €45 4 – 5 Days
Hong Kong x x


3 – 4 Days
Singapore x x €75 3 – 4 Days
Japan x x €75 4 – 5 Days
South Korea x x €75 4 – 5 Days
Australia x x €95 4 – 5 Days
United Arab Emirates x x €95 4 – 5 Days
Qatar x x €95 4 – 5 Days

Regarding non-E.U. delivery, a tax can be added when receiving the parcel, depending on the Buyer country's customs regulations.

Returns and exchanges

1. Returns

Covid-19 information: we invite you to notify us of your return request by following the normal procedure in your personal space on Some post offices and withdrawal points are currently closed. To find out which establishments are open, we invite you to click here.


During Outlet sale, the return shipping costs will be at your expense.

You have a period of 20 days from the date of receipt of your order to return goods. The articles must be in their original condition, unworn and intact with the tag fixed to the garment.
Articles that are returned incomplete, damaged or worn will not be accepted.

You will receive within 48 to 72 hours, an email confirmation for the authorization of your return request.
From receipt of the decision, you have 7 working days to return your product(s).

To return any articles you must complete the online returns forms available on in your personal account “My Account” under “Orders”. You can then follow your return into “Returns”. Once De Fursac has accepted the request, you simply have to put the printed confirmation email, the article and its tag in their original packaging and send it back.

For orders in France (excluding items purchased from our e-shop outlet), returning an item is automatically free in the following two ways:

  • With a pre-paid Colissimo label that you will receive by email from our customer service;

For any international orders and for items purchased from our e-shop outlet, the return shopping costs are payable by you. It is essential that the parcel be sent with a tracking option and signed for delivery to the following address (the tracking number will allow you to ensure correct delivery of the parcel and be informed on the return status):

DE FURSAC – Service retours
Rue de Malherbaud

You have 7 business days to return your product from the acceptance of your request by De Fursac customer service.

Should you require any further information you can contact the Customer Services by email: or by telephone on +33 (1) 40 07 97 44

2. Exchanges

You have twenty (20) days after receipt of your order to ask for an exchange of your products. Only items returned on time, in their original packaging, unwashed and unworn may be exchanged.

You can exchange yours products ordered on the site :

  • In boutique only (excluding corners in department stores) where exchanges for a superior or equal amount is possible, within the limit of available stocks. No refunds nor credit note can be issued in boutiques. Before any request for exchange, the article(s) to be exchanged must meet the conditions mentioned above. In addition you must show your order confirmation (available in the online account) as well as identification. Our stores are unable to process exchange on items from outlet sale.
  • On the online boutique: the Buyer can return his order by using the return service of De Fursac (free for orders in France, excluding items for our outlet sale) by login into his personal account. Our Customer service will make a credit note and will proceed to the exchange with the desired product (upon availability of the product). The shipping costs of the exchanged product will be payed by De Fursac for every order made in mainland France. This service can be deactivated during commercial operations.

appointment booking in our shops

Covid-19 information: Since November 28th, our stores are delighted to welcome you again, with adapted hours. To ensure that your reunion with our teams takes place in the best possible way, we have adopted a set of measures to ensure everyone's safety.

De Fursac offer you the possibility to make an appointment in our shops. For personalized service and customised advice in a totally secure way, contact indicating:

  •  the shop
  • the date of your choice
  • your phone number

  You will be contacted within 2 days to confirm your appointment.

call & collect

De Fursac offers you the possibility to benefit from the "call & collect" service in order to enable you to continue your shopping in our stores even remotely. To do so, it is easy: 

  • Reach by phone one of our stores available for "call & collect" 
  • Select the products with one of our advisor
  • Proceed to the payment and collect your items at the store you picked.

The "call & collect" service is avalable in all our stores (excluding department store corners) in France.



Alterations offered in store

Covid-19 information: Since November 28th, our stores are delighted to welcome you again, with adapted hours. To ensure that your reunion with our teams takes place in the best possible way, we have adopted a set of measures to ensure everyone's safety. However, before any trip, we invite you to contact your store. You will find all the contact information by clicking here.


We invite you to come to our De Fursac boutiques to take advantage of the free alteration service (excluding our Saint-Germain Boutique).

This service is eligible only during non-promotional periods and on the 4 following groups of products:
Suits, tuxedos, jackets and trousers, and it is limited to 3 alterations per product (sleeve bottom, simple hem, jacket bottom and pelvic girdle only). The alteration voucher and the delivery note must be brought to the boutique.

Below you will find all the De Fursac boutiques (excluding department store corners):

Secured payment

The payment process between the buyer and our payment system INGENICO/OGONE is fully encrypted and protected. So all information linked to the order and the bank card number does not circulate on the internet. The bank card number does not appear on any paper, invoice, slip or any other listing. De Fursac has no knowledge of card numbers. INGENICO doesn’t keep card numbers after transmitting the payment to retailer’s bank.

No one has access either via computer or printed matter to the buyer’s bank card number.

De Fursac reserves the right to cancel any order for which the 3D-Secure/SafeKey identification process is not successfully validated, or any Paypal transaction which do not come from a verified Paypal account.

DE FURSAC commitments

Pour la seconde année consécutive, De Fursac & l'association Boomforest organisent l'opération "1 ticket = 1 arbre".            Jusqu'au 6 décembre inclus, nous nous engageons à planter 1 arbre en France pour chacun de vos achats.

Boomforest : L’association Boomforest a pour objet de diffuser en France la plantation de forêts denses, biodiversifiées et autonomes, en appliquant la méthode Miyawaki.

La méthode Miyawaki : La méthode Miyawaki consiste à créer ou à restaurer des forêts, en plantant de manière très dense des espèces végétales locales. Elle porte le nom de son inventeur, le professeur Akira Miyawaki, botaniste japonais né en 1928. Les techniques qu’il a élaborées dans les années 1970 sont révolutionnaires : les forêts ainsi créées ou restaurées poussent plus vite et, en l'espace de quelques années seulement, elles accueillent une biodiversité exceptionnelle.

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Free delivery and return in mainland France

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